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Shipping and Policies

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Shipping
Shipping calculations are based on weight of products ordered and shipped primarily UPS.

Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, Discover, and American Express for online orders.
 
You may also call  to make an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

   Payments
www.pawdelights.com accepts payments of, PayPal or credit card.  All payments are made through our secure server.  Credit card payments are processed through our secure server.   pawdelights.com accepts Discover, American Express, MasterCard and VISA. 

Credit Card Security
At pawdelights.com, your payment information is encrypted and then saved to our 100% secure database.  No credit card or personal information is ever sent via email or other non-secure means.  Your information is kept private.  We do not share your private information with anyone.

Sales/Use Tax: pawdelights.com charges Sales Tax to New York State Residents Only.


Returns
If you are unsatisified with your products purchased, please contact us for return information.  We are unable to accept returns on the following items:

Smoky Bones
Nylabones
Products that have been over 50% consumed
Sale and Clearance Items
Or personalized items and costumes from our gift selection.

STERILOGIC DBA* pawdelights.com  277 Shelter Rd*  Ronkonkoma NY: Phone 888 569 0772 Fax: (631) 676 3041